GROK

GROK

IT Security Alerts

01/21/2010 01:25 PM

Microsoft Releases Out-of-Band Patch for IE

01/15/2010 09:00 AM

Vulnerability in Internet Explorer

01/13/2010 01:45 PM

Adobe Releases Update for Reader and Acrobat

More

Alerts & Outages

02/09/2010 12:00 AM

Select Services Unavailable 2/10

02/09/2010 12:00 AM

Network Request Form Unavailable 02/09

02/02/2010 12:00 AM

Wireless Issues Resolved 2/2

12/16/2009 12:00 AM

Moodle Changes

11/03/2009 12:00 AM

Network Outage

11/03/2009 12:00 AM

Network Outage Resolved

10/02/2009 12:00 AM

Authentication Problems Resolved!

09/09/2009 12:00 AM

Scheduled Maintenance Sundays from 7am - 10am

05/06/2009 12:00 AM

Flagship IT Strategy Update (January 2009)

More

 

HELP DESK

PHONE: 225-578-3375

Web: http://itservice.lsu.edu

E-MAIL: helpdesk@lsu.edu

 

Fall/Spring Semester Hours:

Monday - Thurs: 7:00 am - 11:30 pm

Friday: 7:00 am - 8:00 pm

Saturday: 10:00 am - 5:00 pm

Sunday: noon - 11:30 pm

ACADEMIC TECHNOLOGY SUPPORT

Faculty Software Requests, Faculty Technology Center, Library Reference,  Moodle Support, Multimedia Classroom Information and Support, Visualization Services Center

IT TRAINING & EVENTS

Custom Training Workshop Request, Microsoft IT Academy,  Training Calendar

ACCOUNTS & PASSWORDS

Accounts, Guest Accounts, Passwords

MAINFRAME & ADMINISTRATIVE SYSTEMS

Applications or Data Access Requests, Mainframe Host Software, Mainframe Login ID Request

COMPUTER LABS & PRINTING

Adaptive Technology, Lab Locations and Information, Large Format and Specialty Printing, Printing, Residential Life Computer Labs and Support,  Virtual Computer Lab (VLAB)

NETWORK, PHONE & VIDEO CONFERENCING

Audio Conferencing, Cable TV Services, Campus Directory Assistance, Mobile Phones, Telephones, Wired Network Access, Wireless Network Access, Video Conferencing, UNI Request Form, VPN

DIGITAL MEDIA SERVICES

A/V Format Conversion, Digital Imaging,  Instructional Video and Audio Services,  Photography, Professional Digital Printing

SECURITY & POLICIES

Data Backup, DMCA Violations, PKI Certificates, Secure Data Removal, Security Audits,  Security Best Practices, Security Policies, Security Tools

EMAIL & WEB SERVICES

CGI Script: FormMail, CGI Script: Tell a Friend, Domain Name Service (DNS), E-mail Clients and Information, Listservs, Web Site Hosting, 

SOFTWARE & HARDWARE

Desktop Support, Get Software, Hardware Discounts

Information Technology Services

Louisiana State University

200 Frey Computing Services

Baton Rouge, LA

Telephone: (225) 578-3375

Fax: (225) 578-3375

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